TIS-OPS-007 (Grievance/Dispute)

TIS-OPS-007

TIS Grievance/Dispute Process

Personal Details

First Name *

Last Name *

Contact Number *

Email Address *

Role/Status in Sport *

Information About Your Complaint

Important Note: TIS will treat this information confidentially, however you should be aware that if your complaint is about another person, the person handling your complaint will generally need to disclose details of the complaint to that person to obtain their response.

Is your complaint about another person? *

YesNo

If yes, identify the person, their position and how they relate to you *For example, my complaint is about <name>, <job title>. <We’re in the same sport program.> <The Person is my Coach.>

Provide specific details of your complaint *Please provide as much detail as possible – for example, what happened, when (give approximate times and dates), who was there etc.

What impact has this had on you? *

Has this happened before? *

YesNo

If yes, please provide details. *

Information About the Complaint Process

What outcome/remedy are you seeking to resolve your complaint? *For example, an apology

Have you taken any action to resolve your complaint? *

YesNo

If yes, describe what you have done so far *

Other Information

Is there any other information you would like to include?

Supporting Documents

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Personal Information Protection Statement
Personal information, including health, performance and sensitive information will be collected from you for the purpose of undertaking the Tasmanian Institute of Sport’s activities. Your personal information will be only used for the primary purpose for which it is collected and may be disclosed to contractors and agents of the Department of State Growth, the Australian Institute of Sport, Sport Integrity Australia or any other State, Territory or national sporting organisations or affiliated bodies, and other organisations authorised to collect, store, and use it. Your basic personal information may be disclosed to other public sector bodies where necessary for the efficient storage and use of the information. Personal information will be managed in accordance with the Personal Information Protection Act 2004 and may be accessed by providing a written request to the Department of State Growth and you may be charged a fee for this service.

Tasmanian Institute of Sport
(03) 6777 2828
PO Box 93, Prospect, Tasmania 7250

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